Privacy Policy

Information We Collect

When you use Silkroute, we may collect the following information:

• Name, email address, and phone number
• Delivery address and city
• Payment transaction references (we do not store full payment details)
• Order history and browsing preferences

How We Use Your Information

• To process and deliver your orders
• To send order confirmations and updates
• To improve our products and services
• To respond to customer support inquiries
• To send promotional offers (you may opt out at any time)

Data Security

We take the security of your personal information seriously. All data is stored securely and we use industry-standard encryption for all transactions. We do not sell, trade, or rent your personal information to third parties.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services such as Google Analytics and payment processors. These services have their own privacy policies and we encourage you to review them.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, contact us at support@silkroutebd.shop.